Our customers mean everything to us. So, we’re thrilled when we hear positive feedback from you! Your testimonials are the kind of selfless goodwill that feels like a pat on the back and makes all the hard work worthwhile.
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Our Featured Stories
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Food Service
Linda /
You do have an amazing item. We used this 5 hp unit to power up a 1.5 hp cooler and a 1 hp ice maker. The system works perfectly. We mounted it on the side interior wall, adjacent to the electric panel. We hung it with 2 3/8" bolts threw the wall into to upper motor mounts, with the 2 lower mounts in place and resting against the wall. There;s no vibration and minimal noise, and even runs smoother when loaded up. The control panel mounted directly to the wall adjacent to the motor, allowing for short runs of conduit and wiring. I will take some pictures and show you just what the system is running. The customer is very happy and this saved him $20,000.00 cost if he ran conventional 3 phase, into his building. We showed the customer the operation and the importance of flipping the breaker and the start button at the same time to eliminate single phasing. The customer keeps his system running continually. I now know where to buy this fine system, the next time needed.
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Food Service
Jim Brosseau / Livin Spoonful
After 8 years of perfect performance from my American Rotary 20 hp converter I burned out the control unit and had to replace it. The fault wasn't the design...I was inadvertently abusing the start caps by "pulsing" my mixer. The box held on for about 4 months before letting go. I called American Rotary for advice and was surprised to get a person on the phone after hours. Despite being stuck at home with an illness, Chris Feavel helped me figure out the most expeditious way to deal with my problem which turned out to be a complete replacement of the control unit. Repair was an option but I didn't have time to wait. The new unit arrived on schedule and was very easy to install. The directions were clear, and it even came with a video. I got stuck at one point due to my lack of skills, but their tech support was superb and I had it running in short order. These folks really stand behind their product and I would enthusiastically buy from American Rotary again.